USER AGREEMENT
This User Agreement ("Agreement") is an agreement between INNOVATIVE
PROFESSIONAL SOLUTIONS, LLC ("IPS"), a California limited liability corporation, MyTherapyNet.com,
and the party set forth in the related order form ("Customer" or
"you") incorporated herein by reference (together with any subsequent
order forms submitted by Customer, the "Order Form"), and applies to
the purchase of all services ordered by Customer on the Order Form
(collectively, the "Services").
PLEASE READ THIS AGREEMENT CAREFULLY.
BY CLICKING ON THE BUTTON ON THE ORDER FORM CREATES A CONTRACT BETWEEN
CUSTOMER AND IPS, CONSISTING OF THE ORDER, THE APPLICABLE SERVICE DESCRIPTION
AND THIS USER AGREEMENT AND YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS
AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS
AGREEMENT, INCLUDING IPS'S USAGE POLICY. YOUR USE OF THE SERVICES CONSTITUTES
ACCEPTANCE OF THIS AGREEMENT.
1. Acceptable Use Policy. Under this Agreement,
Customer shall comply with IPS's then current Acceptable Use Policy
("AUP"), as amended, modified or updated from time to time by IPS,
which currently can be viewed under the Legal Details section of this web site,
and which is incorporated in this Agreement by reference. Customer hereby
acknowledges that it has reviewed the AUP and that the terms of the AUP are
incorporated herein by reference. In the event of any inconsistencies between
this Agreement and the AUP, the terms of the AUP shall govern. IPS does not
intend to systematically monitor the content that is submitted to, stored on or
distributed or disseminated by Customer via the Service (the "Customer
Content"). Customer Content includes content of Customer's customers
and/or users of Customer's website. Accordingly, under this Agreement, you will
be responsible for your customers content and activities on your website.
Notwithstanding anything to the contrary contained in this Agreement, IPS may
immediately take corrective action, including removal of all or a portion of
the Customer Content, disconnection or discontinuance of any and all Services,
or termination of this Agreement in the event of notice of possible violation
by Customer of the AUP. In the event IPS takes corrective action due to a
violation of the AUP, IPS shall not refund to Customer any fees paid in advance
of such corrective action. Customer hereby agrees that IPS shall have no
liability to Customer or any of Customer's customers due to any corrective
action that IPS may take (including, without limitation, disconnection of
Services).
2. Term; Termination;
Cancellation Policy.
a. The initial term of this
Agreement shall be as set forth in the Order Form (the "Initial
Term"). The Initial Term shall begin upon commencement of the Services to
Customer. After the Initial Term, this Agreement shall automatically renew.
ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE IPS
TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF
EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY
AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal
periods shall be referred to, collectively, as the "Term".
b. This Agreement may be
terminated
i.
by
either party by giving the other party thirty (30) days prior written notice
subject to a $50.00 early cancellation fee payable by Customer,
ii.
by IPS
in the event of nonpayment by Customer,
iii.
by IPS,
at any time, without notice, if, in IPS's sole and absolute discretion and/or
judgment, Customer is in violation of any term or condition of the this
Agreement and related agreements, AUP, or Customer's use of the Services
disrupts or, in IPS's sole and absolute discretion and/or judgment, could
disrupt, IPS's business operations and/or
iv.
by IPS
in accordance with Sections 1, 9, and 10 of this Agreement.
c.
If
you cancel this Agreement, upon proper notice to IPS, prior to the end of the
Initial Term or any Term thereafter,
.
you
shall be obligated to pay all fees and charges accrued prior to the
effectiveness of such cancellation;
i.
IPS
may refund to you all pre-paid fees for basic hosting services for the full
months remaining after effectiveness of cancellation (i.e., no partial month
fees shall be refunded), less any setup fees and any discount applied for
prepayment, provided that, you are not in breach of any terms and conditions of
this AUP, User Agreement, Spamming Policy or Domain Policy; and/or
ii.
you
shall be obligated to pay 100% of all charges for all Services for each month
remaining in the Term (other than basic hosting fees as provided in (ii) above.
Any cancellation request shall be effective thirty (30) days after receipt by IPS,
unless a later date is specified in such request.
d. IPS may terminate this
Agreement, without penalty,
.
if
the Services are prohibited by applicable law, or become impractical or
unfeasible for any technical, legal or regulatory reason, by giving Customer as
much prior notice as reasonably practicable; or
i.
immediately,
if IPS determines in good faith that Customer's use of the Customer the
Services, the Web site or the Customer Content violates any IPS term or
condition, including this AUP, User Agreement, Spamming Policy, or Domain
Policy. If IPS cancels this Agreement prior to the end of the Term for your
breach of this Agreement and related agreements, including the AUP, User
Agreement, Spamming Policy, or Domain Policy or Customer's use of the Services
disrupts our network, IPS shall not refund to you any fees paid in advance of
such cancellation and you shall be obligated to pay all fees and charges
accrued prior to the effectiveness of such cancellation; further, you shall be
obligated to pay 100% of all charges for all Services for each month remaining
in the Term and IPS shall have the right to charge you an administrative fee of
$50.00.
e. Upon termination of this
Agreement for any cause or reason whatsoever, neither party shall have any
further rights or obligations under this Agreement, except as expressly set
forth herein. The provisions of Sections 2(e), 3, 4, 8, 9, 10, 11, 12, 13, 14,
15, 16 and 17 of this Agreement shall survive the expiration or termination of
this Agreement for any cause or reason whatsoever, and, notwithstanding the
expiration or termination of this Agreement, the parties shall each remain
liable to the other for any indebtedness or other liability theretofore arising
under this Agreement. Termination of this Agreement and retention of pre-paid
fees and charges shall be in addition to, and not be in lieu of, any other
legal or equitable rights or remedies to which IPS may be entitled.
3. Customer's
Responsibilities.
.
Customer
is solely responsible for the quality, performance and all other aspects of the
Customer Content and the goods or services provided through the Customer Web
site.
a. Customer will cooperate
fully with IPS in connection with IPS's performance of the Services. Customer
must provide any equipment or software that may be necessary for Customer to
use the Services. Delays in Customer's performance of its obligations under
this Agreement will extend the time for IPS's performance of its obligations
that depend on Customer's performance on a day for day basis. Customer will
notify IPS of any change in Customer's mailing address, telephone, e-mail or
other contact information.
b. Customer assumes full
responsibility for providing end users with any required disclosure or
explanation of the various features of the Customer Web site and any goods or
services described therein, as well as any rules, terms or conditions of use.
c.
Because
the Services permit Customer to electronically transmit or upload content
directly to the Customer Web site, Customer shall be fully responsible for
uploading all content to the Customer Web site and supplementing, modifying and
updating the Customer Web site, including all back-ups. Customer is also
responsible for ensuring that the Customer Content and all aspects of the
Customer Web site are compatible with the hardware and software used by IPS to
provide the Services, as the same may be changed by IPS from time to time.
Specifications for the hardware and software used by IPS to provide the
Services will be available on IPS's Web site. Customer shall periodically
access IPS's Web site to determine if IPS has made any changes thereto. IPS
shall not be responsible for any damages to the Customer Content, the Customer
Web site or other damages or any malfunctions or service interruptions caused
by any failure of the Customer Content or any aspect of the Customer Web site
to be compatible with the hardware and software used by IPS to provide the
Services.
d. Customer is solely
responsible for making back-up copies of the Customer Web site and Customer
Content.
e. Customer must have a
valid license to practice psychotherapy and must carry mal-practice insurance
in order to maintain a website through TherapyHosting.com.
f.
Customer
agrees to use for their website the terms and conditions and privacy policy
provided by MyTherapyNet.com as their own, and to uphold all standards set
forth therein.
g. Customer agrees to follow
all applicable legal and ethical regulations and recommendations with respect
to Online Therapy and assumes full responsibility for providing an informed
consent form to their clients
4. Customer's
Representations and Warranties.
.
Customer
hereby represents and warrants to IPS, and agrees that during the Initial Term
and any Term thereafter Customer will ensure that:
.
Customer
is the owner or valid licensee of the Customer Content and each element
thereof, and Customer has secured all necessary licenses, consents,
permissions, waivers and releases for the use of the Customer Content and each
element thereof, including without limitation, all trademarks, logos, names and
likenesses contained therein, without any obligation by IPS to pay any fees,
residuals, guild payments or other compensation of any kind to any Person;
i.
Customer's
use, publication and display of the Customer Content will not infringe any
copyright, patent, trademark, trade secret or other proprietary or intellectual
property right of any person, or constitute a defamation, invasion of privacy
or violation of any right of publicity or any other right of any person,
including, without limitation, any contractual, statutory or common law right
or any "moral right" or similar right however denominated;
ii.
Customer
will comply with all applicable laws, rules and regulations regarding the
Customer Content and the Customer Web site and will use the Customer Web site
only for lawful purposes;
iii.
Customer
has used its best efforts to ensure that the Customer Content is and will at
all times remain free of all computer viruses, worms, Trojan horses and other
malicious code; and
a. Customer shall be solely
responsible for the development, operation and maintenance of Customer's web
site, online store and e-commerce activities, for all products and services
offered by Customer or appearing online and for all contents and materials
appearing online or on Customer's products, including, without limitation
.
the
accuracy and appropriateness of the Customer Content and content and material
appearing in its store or on its products,
i.
ensuring
that the Customer Content and content and materials appearing in its store or
on its products do not violate or infringe upon the rights of any person, and
ii.
ensuring
that the Customer Content and the content and materials appearing in its store
or on its products are not defamatory or otherwise illegal. Customer shall be
solely responsible for accepting, processing and filling customer orders and
for handling customer inquiries or complaints. Customer shall be solely
responsible for the payment or satisfaction of any and all taxes associated
with its web site and online store.
b. Customer grants IPS the
right to reproduce, copy, use and distribute all and any portion of the
Customer Content to the extent needed to provide and operate the Services.
c.
In addition
to transactions entered into by Customer on your behalf, Customer also agrees
to be bound by the terms of this Agreement for transactions entered into on
Customer's behalf by anyone acting as Customer's agent, and transactions
entered into by anyone who uses Customer's account, whether or not the
transactions were on Customer's behalf.
5. License to IPS. Customer hereby grants
to IPS a non-exclusive, royalty-free, worldwide right and license during the
Initial Term and any Term thereafter to do the following to the extent
necessary in the performance of Services under the Order:
.
digitize,
convert, install, upload, select, order, arrange, compile, combine,
synchronize, use, reproduce, store, process, retrieve, transmit, distribute,
publish, publicly display, publicly perform and hyperlink the Customer Content;
and
a.
make
archival or back-up copies of the Customer Content and the Customer Web site.
b. Except for the rights
expressly granted above, IPS is not acquiring any right, title or interest in
or to the Customer Content, all of which shall remain solely with Customer.
6. Billing and Payment.
.
Customer
will pay to IPS the service fees for the Services in the manner set forth in
the Order Form.
a. IPS may increase the
Service Fees (i) in the manner permitted in the service description and (ii) at
any time on or after expiration of the Initial Term by providing ten (10) days
prior written notice thereof to Customer.
b. The Service Fees do not
include any applicable sales, use, revenue, excise or other taxes imposed by
any taxing authority with respect to the Services or any software provided
hereunder (excluding any tax on IPS's net income). All such taxes will be added
to IPS's invoices for the fees as separate charges to be paid by Customer. All
fees are fully earned when due and non-refundable when paid.
c.
Unless
otherwise specified, all fees and related charges shall be due and payable
within thirty (30) days after the date of the invoice. If any invoice is not
paid within seven (7) days after the date of the invoice, IPS may charge
Customer a late fee of $15.00 for such invoice; in addition any amounts payable
to IPS not paid when due will bear interest at the rate of one and one half
percent (1.5%) per month or the maximum rate permitted by applicable law, whichever
is less.
d. If IPS collects any
payment due at law or through an attorney at law or under advice therefrom or
through a collection agency, or if IPS prevails in any action to which the
Customer and IPS are parties, Customer will pay all costs of collection,
arbitration and litigation, including, without limitation, all court costs and IPS's
reasonable attorneys' fees.
e. If any check is returned
for insufficient funds IPS may impose a processing charge of $25.00.
f.
In
the event that any amount due to IPS remains unpaid seven (7) days after such
payment is due, IPS, in its sole discretion, may immediately terminate this
Agreement, and/or withhold or suspend Services.
g. There may be a $50.00
charge to reinstate accounts that have been suspended or terminated.
h. Wire transfers will be
assessed a $30.00 charge.
i.
Customer
acknowledges and agrees that IPS may pre-charge Customer's fees for the
Services to its credit card supplied by Customer during registration for the
Initial Term.
j.
YOU
ACKNOWLEDGE, AGREE AND AUTHORIZE IPS TO AUTOMATICALLY BILL AND/OR CHARGE ON
YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM,
UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN SECTION 2.
7. IPS as Reseller or
Licensor. IPS
is acting only as a reseller or licensor of the hardware, software and
equipment used in connection with the products and/or Services that were or are
manufactured or provided by a third party ("Non-IPS Product"). IPS
shall not be responsible for any changes in the Services that cause the Non-IPS
Product to become obsolete, require modification or alteration, or otherwise
affect the performance of the Services. Any malfunction or manufacturer's
defects of Non-IPS Product either sold, licensed or provided by IPS to Customer
or purchased directly by Customer used in connection with the Services will not
be deemed a breach of IPS's obligations under this Agreement. Any rights or
remedies Customer may have regarding the ownership, licensing, performance or
compliance of Non-IPS Product are limited to those rights extended to Customer
by the manufacturer of such Non-IPS Product. Customer is entitled to use any
Non-IPS Product supplied by IPS only in connection with Customer's permitted
use of the Services. Customer shall use its best efforts to protect and keep
confidential all intellectual property provided by IPS to Customer through any
Non-IPS Product and shall make no attempt to copy, alter, reverse engineer, or
tamper with such intellectual property or to use it other than in connection with
the Services. Customer shall not resell, transfer, export or re-export any Non-IPS
Product, or any technical data derived therefrom, in violation of any
applicable United States or foreign law.
8. Internet Protocol (IP)
Address Ownership. If IPS assigns Customer an Internet Protocol ("IP")
address for Customer's use, the right to use that IP address shall belong only
to IPS, and Customer shall have no right to use that IP address except as
permitted by IPS in its sole and absolute discretion in connection with the
Services, during the term of this Agreement. IPS shall maintain and control
ownership of all Internet Protocol numbers and addresses that may be assigned
to Customer by IPS, and IPS reserves the right to change or remove any and all
such Internet Protocol numbers and addresses, in its sole and absolute
discretion.
9. Caching. Customer expressly grants
to IPS a license to cache the entirety of the Customer Content and Customer's
web site, including content supplied by third parties, hosted by IPS under this
Agreement and agrees that such caching is not an infringement of any of
Customer's intellectual property rights or any third party's intellectual
property rights.
10. CPU Usage. Customer agrees that
Customer shall not use excessive amounts of CPU processing on any of IPS's
servers. Any violation of this policy may result in corrective action by IPS,
including assessment of additional charges, disconnection or discontinuance of
any and all Services, or termination of this Agreement, which actions may be taken
in IPS's sole and absolute discretion. If IPS takes any corrective action under
this section, Customer shall not be entitled to a refund of any fees paid in
advance prior to such action.
11. Bandwidth and Disk Usage. Customer agrees that
bandwidth and disk usage shall not exceed the number of megabytes per month for
the Services ordered by Customer on the Order Form (the "Agreed
Usage"). IPS will monitor Customer's bandwidth and disk usage. IPS shall
have the right to take corrective action if Customer's bandwidth or disk usage
exceeds the Agreed Usage. Such corrective action may include the assessment of
additional charges, disconnection or discontinuance of any and all Services, or
termination of this Agreement, which actions may be taken in IPS's sole and
absolute discretion. If IPS takes any corrective action under this section,
Customer shall not be entitled to a refund of any fees paid in advance prior to
such action.
12. Parked Domain Services. In addition to the
applicable terms and conditions contained herein:
.
If
Customer signs up to register and park a domain name with IPS, Customer agrees
to pay IPS the annual fee a set forth on our web site (the "Parked Page
Services"). Customer's annual billing date will be determined based on the
month Customer establishes the Parked Page Services with IPS. Payments are
non-refundable. If for any reason IPS is unable to charge Customer's payment
method for the full amount owed IPS for the service provided, or if IPS is
charged a penalty for any fee it previously charged to your payment method,
Customer agrees that IPS may pursue all available remedies in order to obtain
payment. Customer agrees that among the remedies IPS may pursue in order to
effect payment, shall include but will not be limited to, immediate cancellation
without notice to Customer of Customer's service. IPS reserves the right to
charge a reasonable service fee for administrative tasks outside the scope of
its regular services. These include, but are not limited to, customer service
issues that cannot be handled over email but require personal service, and
disputes that require legal services. These charges will be billed to the
payment method we have on file for Customer.
a. Customer agrees to be
responsible for notifying IPS should Customer desire to terminate use of any of
the Parked Page Services, including, but not limited to, those purchased.
Notification of Customer's intent to terminate must be provided to IPS no
earlier than thirty (30) days prior to Customer's billing date but no later
than ten (10) days prior to the billing date. In the absence of notification
from Customer, IPS will automatically continue the Parked Page Services
indefinitely and will charge Customer's payment method that is on file with IPS,
at IPS's then current rates. It is Customer's responsibility to keep their
payment method information current, which includes the expiration date if using
a credit card. In the event Customer terminates the Parked Page Services,
moving their web site off of the IPS hosting servers is Customer's
responsibility. IPS will not transfer or FTP such web site to another provider.
Any change by Customer of their name-server is not deemed cancellation of the
Parked Page Services.
b. IPS will provide Customer
with the Parked Page Services as long as Customer abides by the terms and
conditions set forth herein and in each of IPS's policies and procedures.
c.
By
using any of the Parked Pages Services, Customer agrees that IPS may point the
domain name or DNS to one of IPS's or IPS's affiliates web pages, and that they
may place advertising on Customer's web page and that IPS specifically reserves
this right. Customer shall have no right to any compensation and shall not be
entitled and shall have no right to receive any funds related to the
monetization of Customer's Parked Pages.
d. Customer agrees to
indemnify and hold harmless IPS for any complications arising out of use of the
Parked Page Services, including, but not limited to, actions IPS chooses to
take to remedy Customer's improper or illegal use of a web site hosted by IPS.
Customer agrees it is not be entitled to a refund of any fees paid to IPS if,
for any reason, IPS takes corrective action with respect to any improper or
illegal use of the Parked Page Services.
e. If a dispute arises as a
result of one or more of Customer's Parked Pages, Customer will indemnify,
defend and hold IPS harmless for damages arising out of such dispute. Customer
also agrees that if IPS is notified that a complaint has been filed with a
governmental, administrative or judicial body, regarding a web site hosted by IPS,
that IPS, in its sole discretion, may take whatever action IPS deems necessary
regarding further modification, assignment of and/or control of the web site to
comply with the actions or requirements of the governmental, administrative or
judicial body until such time as the dispute is settled.
13. Property Rights.
.
IPS
hereby grants to Customer a limited, non-exclusive, non-transferable,
royalty-free license, exercisable solely during the term of this Agreement, to
use IPS technology, products and services solely for the purpose of accessing
and using the Services. Customer may not use IPS's technology for any purpose
other than accessing and using the Services. Except for the rights expressly
granted above, this Agreement does not transfer from IPS to Customer any IPS
technology, and all rights, titles and interests in and to any IPS technology
shall remain solely with IPS. Customer shall not, directly or indirectly,
reverse engineer, decompile, disassemble or otherwise attempt to derive source
code or other trade secrets from any of the IPS.
a. IPS owns all right, title
and interest in and to the Services and IPS's trade names, trademarks, service
marks, inventions, copyrights, trade secrets, patents, know-how and other intellectual
property rights relating to the design, function, marketing, promotion, sale
and provision of the Services and the related hardware, software and systems
("Marks"). Noting in this Agreement constitutes a license to Customer
to use or resell the Marks.
14. Disclaimer of Warranty. Customer agrees to use
all Services and any information obtained through or from IPS, at Customer's
own risk. Customer acknowledges and agrees that IPS exercises no control over,
and accepts no responsibility for, the content of the information passing
through IPS's host computers, network hubs and points of presence or the
Internet. THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN AS
IS, AS AVAILABLE BASIS. NONE OF IPS, ITS PARENT, SUBSIDIARY OR AFFILIATED
CORPORATIONS, OR ANY OF THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS,
SHAREHOLDERS, AFFILIATES, AGENTS, ATTORNEYS, SUPPLIERS, THIRD-PARTY INFORMATION
PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE (EACH, AN "IPS PERSON")
MAKE ANY WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
OR NON-INFRINGEMENT, FOR THE SERVICES OR ANY EQUIPMENT IPS PROVIDES. NO IPS
PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR
FREE; NOR DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY BE
OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR
CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED
THROUGH THE SERVICES. IPS IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY,
FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY
CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS VIA THE SERVICES PROVIDED BY IPS. NO
ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY IPS PERSON, WILL CREATE A
WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE. The terms of this
section shall survive any termination of this Agreement.
15. Limited Warranty.
.
IPS
represents and warrants to Customer that the Services will be performed (a) in
a manner consistent with industry standards reasonably applicable to the
performance thereof; (b) at least at the same level of service as provided by IPS
generally to its other customers for the same services; and (c) in compliance in
all material respects with the applicable Service Descriptions. Customer will
be deemed to have accepted such Services unless Customer notifies IPS, in
writing, within thirty (30) days after performance of any Services of any
breach of the foregoing warranties. Customer's sole and exclusive remedy, and IPS's
sole obligation, for breach of the foregoing warranties shall be for IPS, at
its option, to re-perform the defective Services at no cost to Customer, or, in
the event of interruptions to the Services caused by a breach of the foregoing
warranties, issue Customer a credit in an amount equal to the current monthly
service fees pro rated by the number of hours in which the Services have been
interrupted. IPS may provision the Services from any of its data centers and
may from time to time re-provision the Services from different data centers.
a. The foregoing warranties
shall not apply to performance issues or defects in the Services (a) caused by
factors outside of IPS's reasonable control; (b) that resulted from any actions
or inactions of Customer or any third parties; or (c) that resulted from
Customer's equipment or any third-party equipment not within the sole control
of IPS. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION, IPS MAKES NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO
THE SERVICES OR ANY SOFTWARE PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT
LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND IPS HEREBY EXPRESSLY
DISCLAIMS THE SAME. WITHOUT LIMITING THE FOREGOING, ANY THIRD-PARTY SOFTWARE
PROVIDED TO CUSTOMER HEREUNDER IS PROVIDED "AS IS" WITHOUT ANY
CONDITION OR WARRANTY WHATSOEVER. IPS DOES NOT WARRANT THAT THE SERVICES WILL BE
UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.
16. Limitation of Liability.
.
IN
NO EVENT WILL IPS'S LIABILITY IN CONNECTION WITH THE SERVICES, ANY SOFTWARE
PROVIDED HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE TO DELIVER,
NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR OTHERWISE, EXCEED THE AGGREGATE
SERVICE FEES PAID TO IPS BY CUSTOMER DURING THE 12-MONTH PERIOD IMMEDIATELY
PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
a. IPS CANNOT GUARANTEE
CONTINUOUS SERVICE, SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA,
INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE INTERNET. IPS WILL NOT BE
LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE, THEFT,
DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE OF, DATA, INFORMATION OR
CONTENT TRANSMITTED, RECEIVED OR STORED ON ITS SYSTEM.
b. EXCEPT AS EXPRESSLY
PROVIDED BELOW, NEITHER PARTY SHALL BE LIABLE IN ANY WAY TO THE OTHER PARTY OR
ANY OTHER PERSON FOR ANY LOST PROFITS OR REVENUES, LOSS OF USE, LOSS OF DATA OR
COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LICENSES OR SERVICES OR SIMILAR
ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE OR NOT,
UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT OF OR IN CONNECTION
WITH THE PERFORMANCE OR NON-PERFORMANCE OF ANY ORDER, OR FOR ANY CLAIM AGAINST
THE OTHER PARTY BY A THIRD PARTY, REGARDLESS OF WHETHER IT HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH CLAIM OR DAMAGES.
c.
YOU
UNDERSTAND, ACKNOWLEDGE AND AGREE THAT IPS CANNOT GUARANTEE THAT YOU WILL
OBTAIN A DESIRED DOMAIN NAME, EVEN IF AN INQUIRY INDICATES THAT A DOMAIN NAME
IS AVAILABLE AT THE TIME OF SUBMISSION OF ANY APPLICATION FOR SUCH DOMAIN NAME.
YOU FURTHER UNDERSTAND, ACKNOWLEDGE AND AGREE THAT IPS SHALL NOT BE LIABLE FOR
ANY (1) SUSPENSION OR LOSS OF ANY DOMAIN NAME REGISTRATION IN YOUR NAME, (2)
USE OF YOUR DOMAIN NAME REGISTRATION, (3) INTERRUPTION OF BUSINESS, (4) ACCESS
DELAYS OR ACCESS INTERRUPTIONS TO OUR SITE OR THE WEB SITE(S) OR SERVICES YOU
ACCESS BY THE DOMAIN NAME REGISTERED IN YOUR NAME; (5) LOSS OR LIABILITY
RESULTING FROM ACTS OF GOD (6) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION,
DESTRUCTION OR OTHER MODIFICATION; (7) EVENTS BEYOND IPS'S CONTROL; (8) THE
PROCESSING OF ANY APPLICATION; (9) LOSS OR LIABILITY RESULTING FROM THE
UNAUTHORIZED USE OR MISUSE OF YOUR DOMAIN NAME AND/OR ACCOUNT IDENTIFIER OR
PASSWORD; OR (10) APPLICATION OF OUR DISPUTE POLICY.
d. The limitations contained
in this Section apply to all causes of action in the aggregate, whether based
in contract, tort or any other legal theory (including strict liability), other
than claims based on fraud or willful misconduct. The limitations contained in
Section 15(c) shall not apply to Customer's indemnification obligations.
e. Notwithstanding anything
to the contrary in this Agreement, IPS's maximum liability under this Agreement
for all damages, losses, costs and causes of actions from any and all claims
(whether in contract, tort, including negligence, quasi-contract, statutory or
otherwise) shall not exceed the actual dollar amount paid by Customer for the
Services which gave rise to such damages, losses and causes of actions during
the 12-month period prior to the date the damage or loss occurred or the cause
of action arose.
f.
Customer
understands, acknowledges and agrees that if IPS takes any corrective action
under this Agreement because of an action of Customer or one if its customers
or a reseller, that corrective action may adversely affect other customers of
Customer or other reseller customers, and Customer agrees that IPS shall have
no liability to Customer, any of its customers or any Reseller Customer due to
such corrective action by IPS.
g. This limitation of
liability reflects an informed, voluntary allocation between the parties of the
risks (known and unknown) that may exist in connection with this Agreement. The
terms of this section shall survive any termination of this Agreement.
17. Indemnification. Customer agrees to
indemnify, defend and hold harmless IPS and its parent, subsidiary and
affiliated companies, and each of their respective officers, directors,
employees, shareholders, attorneys and agents (each an "indemnified
party" and, collectively, "indemnified parties") from and
against any and all claims, damages, losses, liabilities, suits, actions,
demands, proceedings (whether legal or administrative), and expenses
(including, but not limited to, reasonable attorney's fees) threatened,
asserted, or filed by a third party against any of the indemnified parties
arising out of or relating to Customer's use of the Services, (ii) any
violation by Customer of the AUP, (iii) any breach of any representation,
warranty or covenant of Customer contained in this Agreement or (iv) any acts
or omissions of Customer. The terms of this section shall survive any
termination of this Agreement.
18. Miscellaneous.
.
Independent
Contractor. IPS
and Customer are independent contractors and nothing contained in this
Agreement places IPS and Customer in the relationship of principal and agent,
master and servant, partners or joint venturers. Neither party has, expressly
or by implication, or may represent itself as having, any authority to make
contracts or enter into any agreements in the name of the other party, or to
obligate or bind the other party in any manner whatsoever.
a. Governing Law;
Jurisdiction.
Any controversy or claim arising out of or relating to this Agreement, the
formation of this Agreement or the breach of this Agreement, including any
claim based upon arising from an alleged tort, shall be governed by the
substantive laws of the State of California. The United Nations Convention on
Contracts for the International Sale of Goods does not apply to this Agreement.
ANY SUIT, ACTION OR PROCEEDING CONCERNING THIS AGREEMENT MUST BE BROUGHT IN
A CALIFORNIA STATE OR FEDERAL COURT LOCATED IN LOS ANGELES COUNTY, CALIFORNIA,
AND EACH OF THE PARTIES HEREBY IRREVOCABLY CONSENTS TO THE EXCLUSIVE
JURISDICTION OF SUCH COURTS (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM)
IN ANY SUCH SUIT, ACTION OR PROCEEDING AND IRREVOCABLY WAIVES, TO THE FULLEST
EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH IT MAY NOW OR HEREAFTER
HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR PROCEEDING IN ANY
SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING WHICH IS BROUGHT IN ANY
SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM.
b. Headings. The headings herein are
for convenience only and are not part of this Agreement.
c.
Entire
Agreement; Amendments. This Agreement, including documents incorporated herein by
reference, supersedes all prior discussions, negotiations and agreements
between the parties with respect to the subject matter hereof, and this
Agreement constitutes the sole and entire agreement between the parties with
respect to the matters covered hereby. In case of a conflict between this
Agreement and any purchase order, service order, work order, confirmation,
correspondence or other communication of Customer or IPS, the terms and
conditions of this Agreement shall control. No additional terms or conditions
relating to the subject matter of this Agreement shall be effective unless
approved in writing by any authorized representative of Customer and IPS. This
Agreement may not be modified or amended except by another agreement in writing
executed by the parties hereto; provided, however, that these Terms of Service
may be modified from time to time by IPS in its sole discretion, which
modifications will be effective upon posting to IPS's web site.
d. Severability. All rights and
restrictions contained in this Agreement may be exercised and shall be
applicable and binding only to the extent that they do not violate any
applicable laws and are intended to be limited to the extent necessary so that
they will not render this Agreement illegal, invalid or unenforceable. If any
provision or portion of any provision of this Agreement shall be held to be
illegal, invalid or unenforceable by a court of competent jurisdiction, it is
the intention of the parties that the remaining provisions or portions thereof
shall constitute their agreement with respect to the subject matter hereof, and
all such remaining provisions or portions thereof shall remain in full force
and effect.
e. Notices. All notices and demands
required or contemplated hereunder by one party to the other shall be in
writing and shall be deemed to have been duly made and given upon date of
delivery if delivered in person or by an overnight delivery or postal service,
upon receipt if delivered by facsimile the receipt of which is confirmed by the
recipient, or upon the expiration of five days after the date of posting if
mailed by certified mail, postage prepaid, to the addresses or facsimile
numbers set forth below the parties' signatures. Either party may change its
address or facsimile number for purposes of this Agreement by notice in writing
to the other party as provided herein. IPS may give written notice to Customer
via e-mail to the Customer's e-mail address as maintained in IPS's billing
records.
f.
Waiver. No failure or delay by
any party hereto to exercise any right or remedy hereunder shall operate as a
waiver thereof, nor shall any single or partial exercise of any right or remedy
by any party preclude any other or further exercise thereof or the exercise of
any other right or remedy. No express waiver or assent by any party hereto to
any breach of or default in any term or condition of this Agreement shall
constitute a waiver of or an assent to any succeeding breach of or default in
the same or any other term or condition hereof.
g. Assignment; Successors. Customer may not assign
or transfer this Agreement, or any of its rights or obligations hereunder,
without the prior written consent of IPS. Any attempted assignment in violation
of the foregoing provision shall be null and void and of no force or effect
whatsoever. IPS may assign its rights and obligations under this Agreement, and
may engage subcontractors or agents in performing its duties and exercising its
rights hereunder, without the consent of Customer. This Agreement shall be
binding upon and shall inure to the benefit of the parties hereto and their
respective successors and permitted assigns.
h. Limitation of Actions. No action, regardless
of form, arising by reason of or in connection with this Agreement may be
brought by either party more than two years after the cause of action has
arisen.
i.
Counterparts. If this Agreement is
signed manually, it may be executed in any number of counterparts, each of
which shall be deemed an original and all of which together shall constitute
one and the same instrument. If this Agreement is signed electronically, IPS's
records of such execution shall be presumed accurate unless proven otherwise.
j.
Force
Majeure.
Neither party is liable for any default or delay in the performance of any of
its obligations under this Agreement (other than failure to make payments when
due) if such default or delay is caused, directly or indirectly, by forces
beyond such party's reasonable control, including, without limitation, fire,
flood, acts of God, labor disputes, accidents, acts of war or terrorism,
interruptions of transportation or communications, supply shortages or the
failure of any third party to perform any commitment relative to the production
or delivery of any equipment or material required for such party to perform its
obligations hereunder.
k.
No
Third-Party Beneficiaries. Except as otherwise expressly provided in this Agreement,
nothing in this Agreement is intended, nor shall anything herein be construed
to confer any rights, legal or equitable, in any Person other than the parties
hereto and their respective successors and permitted assigns. Notwithstanding
the foregoing, Customer acknowledges and agrees that Microsoft, and any
supplier of third-party supplier that is identified as a third-party
beneficiary in the Service Description, is an intended third-party beneficiary
of the provisions set forth in this Agreement as they relate specifically to
its products or services and shall have the right to enforce directly the terms
and conditions of this Agreement with respect to its products or services
against Customer as if it were a party to this Agreement.
l.
Government
Regulations.
Customer may not export, re-export, transfer or make available, whether
directly or indirectly, any regulated item or information to anyone outside the
United States in connection with this Agreement without first complying with
all export control laws and regulations which may be imposed by the United
States government and any country or organization of nations within whose
jurisdiction Customer operates or does business.
m. Marketing. Customer agrees that
during the term of this Agreement IPS may publicly refer to Customer, orally
and in writing, as a customer of IPS. Any other public reference to Customer by
IPS requires the written consent of Customer.
19. Definition of Unlimited Pages and Unlimited Server Space
Unlimited Pages and Unlimited Server Space are intended to provide psychotherapists the ability to provide their website visitors with information relevant to mental health and of use to a typical website visitor. Therefore, all the files you upload to your TherapyHosting.com FTP must be accessible from your website and be live links at all times. If you require more space for images, video and audio than is provided within the terms of this paragraph and/or you require more than 2 gigabytes of storage, you may call TherapyHosting.com Customer Service and request additional space, subject to availability and to approval. Any image file on your FTP must be no larger than 200kb and all images uploaded must be viewable from your website. Any audio file must be no larger than 10MB - you may have no more than 20 audio files uploaded to your FTP at any one time. All Video files must not cumulatively exceed 300 MB at any one time. Images may not be BMP files, audio may not be WAV files and video may not be AVI. Preferably, images are jpgs, audio is mp3 and video is mpeg4, .mov or .wmv. Text and data files may not exceed 1 MB. Offer subject to change without notice. If you exceed the allowed parameters, you will be notified by the email you have provided TherapyHosting.com in your Control Center and allowed 2 business days to comply with the terms and conditions stated in this agreement. If you need help shrinking the size of any of your files, please feel free to contact us for assistance.
20. Therapists' Websites Privacy Policy Statement and Terms and Conditions Agreement
Therapists agree to utilize the standard privacy policy and terms and conditions provided by TherapyHosting.com for use on each therapist's TherapyHosting.com website. Therapist agrees to become familiar with each document and uphold and represent all the points therein.
21. Psychotherapists' Warranties
The Psychotherapist agrees to uphold all of the legal and ethical codes of the profession of psychotherapy. Further, the therapist agrees to make use of any and all forms and contracts customary to the practice of psychotherapy, including, but not limited to, an informed consent form. If the therapist does not provide a valid license within 5 business days of sign-up, the therapist forfeits all fees paid to that time, and his or her account will be terminated. Therapist warrants that they will represent themselves to the standards of the psychotherapy profession at all times, and if knowledge of therapist misconduct is gained by TherapyHosting.com, the therapist's account may be affected and discontinued in whole or in part, at the discretion of MyTherapyNet.com and TherapyHosting.com's administration. TherapyHosting.com will make a best-effort to contact the therapist and confirm details prior to terminating their account in part or in whole.
22. Free Virtual Domain Name
Therapists' TherapyHosting.com websites come with a free virtual domain name. This takes the following form: "http://www.mytherapysite.com/THERAPISTSFREENAME. TherapyHosting.com provides the root domain names (i.e. "http://www.mytherapysite.com). Therapists choose their virtual domain (i.e. "THERAPISTSFREENAME"). TherapyHosting.com does not make any guarantee of the availability of any particular virtual domain. Virtual domains are subject to availability. Therapists may purchase their own domain name and link it to their TherapyHosting.com website.
23. Usage Fees
MyTherapyNet.com provides, manages, maintains and updates the Virtual Office technology. Consequently, all therapy session transactions are conducted through MyTherapyNet.com for confidentiality reasons. MyTherapyNet.com charges an Administration Fee of 10% for all sessions that are booked through the therapist's therapyhosting.com website. This Administration Fee covers bandwidth charges, Voice-Over IP charges (if applicable), customer technical support, credit-card processing fees, maintenance and upgrades. For clients that book sessions with you or access you through emmediate care from the www.MyTherapyNet.com website, the Administration Fee is 25%.
Administration Fees are subject to change. Notice of changes will be provided 30 days in advance by email sent to the email address provided by the therapist as his or her "username" in his or her TherapyHosting.com account.